“Surrounded by Geniuses” New Edition
Greetings. Just a quick note to let you know that the …
Choosing Your Own Seat
Greetings. In an interesting and slightly bold experiment, our son Noah's …
Books Worth Reading: “Different”
Greetings. If you read this blog regularly or even occasionally you …
Knowing Your Customers
Greetings. My latest birthday was earlier this week, but don't feel …
The Semi-Private Room
Greetings. If you've ever stayed in a hospital or visited someone …
Taking Your Company’s Census
Greetings. The 2010 U.S. Census is underway and with it the …
Sticking to the Customer
Greetings. There you are in the middle of a large chain …
Unlocking Our Own Cells
Greetings. If you are a regular reader of this blog, you …
Customers for Life
Greetings. Looking to build and maintain great customer relationships? If so, …
Re-Competing
Greetings. If you're a government contractor an essential part of your …
Who Will You Hire?
Greetings. As the economy begins to show a few signs of …
