Resources

Here are some resources and fun stuff to stretch your thinking…

And please check back periodically for additional ideas, articles, and links.

Ebook

Dear Home Depot and Other Great Moments in the Lives of Customers

PDF

Great Moments in Innovation

PDF

The Necessity of Strangers: Nine Important and Fun Ideas for Companies and Their Leaders

Article

New Insights on Innovation and Quality

Article

Unlocking the Brilliance and Commitment of New Hires the Moment They Arrive

Workbook

Necessity of Strangers Webinar Workbook

Book Excerpts:

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