The Capital of Scandinavia?
Greetings. We've just left Stockholm and returned to the quiet of the …
Creating a Meaningful Impression
Greetings. Shortly after arriving in Sweden we attended a fantastic concert …
Learning from Other Industries
Greetings. I often write about the simple and sensible power of …
Asking Customers for Ideas
Greetings. Comedian Paula Poundstone once offered the following insight: "Adults are …
The Magic of Being Adorable
Greetings. It's the start of a new week and another chance …
The Truth About Self-Help
Greetings. We live in a "self-help" world as companies and organizations …
Making Customers More Capable
Greetings. If you enjoy hiking, climbing, backpacking, kayaking, bicycling and camping …
When Less is More
Greetings and welcome back. Many of you have just returned to …
Noah-isms: “At Least Two Right Answers”
Greetings. We all know that innovation is about finding new and …
The Glow of Innovation
Greetings. I know that many of the readers of this blog …
The Sincerest Form of Flattery
Greetings. Charles Caleb Colton, a somewhat obscure English writer and cleric …
The Promise of Spring
Greetings. It's not even the middle of March yet and Spring …
