Tasting the Differences
Greetings. We learn a lot from our differences and that's one …
It’s Not Our Fault
Greetings. Traveling is a great way to experience good and not-so-good …
Knowing Your Customers
Greetings. My latest birthday was earlier this week, but don't feel …
The Semi-Private Room
Greetings. If you've ever stayed in a hospital or visited someone …
Acting Like a Concierge
Greetings. I was recently interviewed for an article on concierges that …
What Claims Do You Make?
Greetings. By now, most of us know about the health benefits …
Rethinking Your Business Model
Greetings. The world of business and business models is changing very …
Service and Financial Performance
Greetings. After a weekend of swim meets, kids' soccer games, and …
Are You Serving “Healthy” Stuff?
Greetings. If you've ever read the side panel of a box …
Reinventing the Book Experience
Greetings. This week's American Bookseller's Association "Expo" in New York City …
The Challenge of Follicles
Greetings. It's important to have great products, services, and solutions. And, …
