Category: Compelling Value

The Value of MVPs

Greetings.  If you follow sports you likely know that the acronym …

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Protecting Customers and Employees

Greetings.  Having teenagers has its special rewards.  Wait…I'm trying to think …

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A Failure of Strategy

Greetings.  It was definitely a bad week for American business icons …

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Words to Live and Innovate By

Greetings.  Today is Martin Luther King Jr. Day here in the …

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The Rise and Decline of Twinkies

Greetings.  As a child growing up in Northern California I recall …

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The Wisdom of Gift Cards

Greetings.  This holiday season it was hard to avoid the amazing …

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To a New Year of Innovation

Greetings and Happy New Year!  It's the start of a new …

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Finding Time to Get Distracted

Greetings.  The week between Christmas and New Year's is always a …

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A World Without Managers

Greetings.  Many companies I work with express a clear desire to …

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Keeping Customers Waiting

Greetings.  I'm normally a very patient person, but after the latest …

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Connecting With Customers

Greetings.  Whether you sell your products, services and solutions to businesses, …

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Leadership and Caring

Greetings.  Thanksgiving is a day when many newspapers offer upbeat stories …

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