How Amazing is That?
Greetings. On a recent visit to a veterinarian’s office a bright red …
Getting “Out of the Box”
Greetings. While I am keen on the importance of strangers in …
The Genius of Nap Time
Greetings. When we were kids, nap time was an essential part …
Learning From The Worst
Greetings. While many of us were enjoying college basketball’s Final Four …
Changing the Equation
Greetings. A fascinating article by Chico Harlan in Sunday’s Washington Post reports on a startling …
Tired of Disclaimers?
Greetings. We live in a world filled with disclaimers. A world …
On the Road to Exceptional
Greetings and welcome back for Day 3 of my quest to …
How Well Am I Doing?
Greetings. We all know that customer support is an important …
Clearing the Air
Greetings. We've just arrived in Sweden for our annual pilgrimage to the …
Learning from Tow Truck Drivers
Greetings. If I were to ask you to list some of …
Sweating for Fun and Profit
Greetings. It has been six days without power and air conditioning at …
