Blog

To a New Year of Innovation

Greetings and Happy New Year!  It's the start of a new year and the perfect time to think about the real potential of your company or organization.  It's also a great time to unlock your innate gift for curiosity and innovation, and to imagine just...

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Finding Time to Get Distracted

Greetings.  The week between Christmas and New Year's is always a funny time. Some people are hard at work–busily attending to key end of the year deliverables or planning for the year ahead–while others are hardly working…taking a break...

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Books: Wonderstruck

Greetings.  Thinking of that perfect last minute holiday gift for a special family member, friend, colleague, customer, neighbor or total or partial stranger?  If so, you might make a big hit with Brian Selznick's latest book Wonderstruck....

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A World Without Managers

Greetings.  Many companies I work with express a clear desire to create "flatter" organizations that "empower" their employees and push decision-making down to the lowest possible level.  It is an admirable pursuit that is fraught with...

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Whacking Moles

Greetings.  Do you ever feel that you're not really accomplishing anything?  Or, that you're not accomplishing anything important?  If so, you can probably relate to the simple arcade game called "Whack-a-Mole."  Invented by...

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Keeping Customers Waiting

Greetings.  I'm normally a very patient person, but after the latest round of delays in getting my Boeing 787 "Dreamliner" I'm starting to get a bit frustrated.  I realize that creating a state-of-the-art airplane is a difficult thing to...

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Gaining Insight From A Cellphone

Greetings.  It's the start of a new week and a great chance to focus on the things that matter most.  And if you've recently purchased an iPhone 4S you'll have one extra source of insight to guide you.  Yes, Apple's much publicized...

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Connecting With Customers

Greetings.  Whether you sell your products, services and solutions to businesses, consumers or government agencies, connecting with customers is vital to your success.  And doing it in a way that is more valuable than your competitors is more important...

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The Importance of Mars

Greetings.  At a time when more and more Americans are moving closer to each other, it's amusing to think that the very closest neighbor in our solar system that might support life is Mars.  The "Red Planet."  Home planet for the often...

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Leadership and Caring

Greetings.  Thanksgiving is a day when many newspapers offer upbeat stories about people in their communities who are making a real difference.  Neighbors helping other neighbors in a time of need.  People coming together to provide food for the...

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