How Amazing is That?
Greetings. On a recent visit to a veterinarian’s office a bright red …
Keeping Customers Waiting
Greetings. I'm normally a very patient person, but after the latest …
Customers for Life
Greetings. Looking to build and maintain great customer relationships? If so, …
Is “Sorry” Enough?
Greetings. Saying "I'm sorry" is never easy to do. Especially when …