Tag: customer experience

Real Time Weather Reporting

Greetings.  Growing up in the San Francisco Bay Area my favorite …

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“Worst Company in America”

Greetings.  The votes have been cast, and the 2010 "Worst Company …

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Genius When It Matters Most

Greetings.  Even the best product companies understand that the quality of …

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We’re Not Alone

Greetings.  UFOs.  Extraterrestrials.  Aliens.  The search for intelligent life on other planets.  …

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The Importance of Snow

Greetings.  Many of us are now settling into winter and the …

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Learning to Love IKEA

Greetings.  It took me a while to understand what they were …

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Finding Your Inner Superhero

Greetings.  Looking for a fun and new way to enhance the …

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The Past and Future of Great Brands

Greetings.  This morning, as I passed by ten or eleven Starbucks …

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Thriving in a “Sea of Sameness”

Greetings.  If you're like most companies and organizations, one of the …

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