Selling the Perfect College Experience
Greetings. Yesterday I wrote about the challenge of competing and thriving …
Thriving in a “Sea of Sameness”
Greetings. If you're like most companies and organizations, one of the …
Beyond Expectations
Greetings. It's Monday morning, and I'm sure that you've all returned …
Fishy Business!
Greetings. When was the last time you were in school? And, …
Who Moved My Silo?
Greetings. Silos. Silos. Silos. No I'm not thinking about the kind …
Think Big!
Greetings. Driving back from a speech in Myrtle Beach I passed …
Product of the Year
Greetings. I'm often thinking about new products, services and solutions, and …
Fast When It Matters
Greetings. Speed matters. As customers we want things quickly or even …
Go Ahead–Waste My Time!
Greetings. On a recent call to our bank's customer service department …
A World of Ideas and Possibilities
Greetings. I woke up this morning thinking about the world we …
Asking the Right Questions
Greetings. Today is the day for my annual physical exam. And …
Dis-Oriented
Greetings. Even in our challenging economy, companies and organizations are bringing …
