Blog


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On the Road in Sweden

Greetings from Sweden. Those of you who follow this blog or have read “The Necessity of Strangers” know that I regard travel as one of the most remarkable ways to learn new things and stretch our thinking about how to reach our full potential as...

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The Power of Connection

Greetings. As you all now, I have a strong belief in the importance of strangers in our lives. I also believe that each day we pass by more than a hundred people who could change our lives, even if it was only for a moment. But in our haste to get to the next meeting,...

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Getting “Out of the Box”

Greetings. While I am keen on the importance of strangers in our work and lives, I have a bit of an aversion to the popular notion of thinking “out-of-the-box” as the key to greater creativity and innovation. Yet it is still a widely-used phrase...

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Stuff Happens, Eh?

Greetings. Some of you have been wondering why I haven’t posted in the last few weeks and I have to admit that it wasn’t by design. It was actually by accident. Two weeks ago I had the privilege of being a keynote speaker at the ASAE (American Society of...

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The Genius of Maya Angelou

Greetings. Maya Angelou was a remarkable gift to all of us. A woman whose early life was filled with adversity, she would become not only a renowned and revered poet but a person of rare vision whose words and sense of humanity would inspire people of all backgrounds,...

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The Magic of Connecting With Strangers

Greetings. I spend most of my time helping companies and organizations to think and act in new ways in order to deliver more compelling value to the customers, members, and citizens they have the privilege to serve. And a big part of my work involves teaching leaders...

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The Truth About Creativity

Greetings. As many of you know, I spend a lot of time giving presentations and leading seminars on innovation, creativity, and unlocking the real genius in people at all levels of companies and organizations. And I have a strong belief that all of us have the innate...

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The Power of Technology

Greetings. We all know that technology has the power to change everything…which makes it important for all of us, no matter what business we are in, to be continually paying attention to a range of “technologies” that are reshaping the world we live...

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Finding Insight in a Box of Matzah

Greetings. For most of us in business today, selling our products and services is one of the greatest challenges we face…even when we have pretty darn remarkable offerings. After all, most customers have lots of choices, plenty of information, and only so much...

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Re-Imagining College

Greetings. After a week of college visits with our middle daughter Carly, I am quite a bit more optimistic about young people, education, the value of college, and even the future. I just have to figure out a way to pay for it. But a couple of ideas strike me that...

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