Greetings. If you enjoy hiking, climbing, backpacking, kayaking, bicycling and camping you're probably familiar with REI–the largest consumer cooperative in the U.S. and a business that is passionate about its customers and employees. It's...
Greetings. Innovation often means putting things together that don't belong. Or, more accurately, that didn't belong until someone decided that it made sense to put them together. In fact, the most successful businesses and...
Greetings. Many of you will recall the theme song for the very popular TV show "Cheers"–a classic comedy from the 1980's about a group of friends who hang out at a Boston tavern. The title of the song (and the essential theme of the...
Greetings. Our middle daughter Carly, who is currently in the ninth grade, has a new favorite joke that she loves to tell to family and friends. It goes like this: There were two muffins in the oven. The first one turns to the other and says...
Greetings. Ever think that it's difficult to make change happen in your company, organization or industry? If so, you're definitely not alone. But you can take heart from a simple change that is occurring in the world of competitive...
Greetings and welcome back. Many of you have just returned to work after the Easter and Passover holidays which often coincide with Spring break from school. Back from recharging your physical and spiritual batteries just in time for the final push before...
Greetings. We all know that innovation is about finding new and better ways to solve problems, capture opportunities and deliver greater value to customers. But is this also a sound premise for taking a test in middle school? On a recent quiz in...
Greetings. Saddled with debt from going to university, two enterprising British students decided to start a new venture as a way to pay off their loans. The result was Buy My Face, a company that literally sells advertising space on their faces. If you...
Greetings. Looking for a quick way to test the creativity of your colleagues and your organization? If so, here's a simple and energizing three-minute "exercise" that will provide some interesting insight. 1. Begin by dividing...
Greetings. Having a clear focus is essential to innovation, creating remarkable customer experiences and assuring business success. In fact, the more focused we are on the results we hope to achieve the more likely we are to push the envelope in a way...
Looking for a great idea or a burst of inspiration? If so, you can subscribe to our slightly irregular newsletter. It's fun, habit-forming, and we promise to never share your name or email with anyone else on the planet.
