Blog

The End of Manual Labor

Greetings and Happy Valentine’s Day.  I’ve always enjoyed working with my hands.  There’s just something energizing about repairing an appliance or a bicycle, planting a tree that I’m probably allergic to, preparing a remarkable and innovative...

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The Magic of “Fast” Food

Greetings.  Who would have ever imagined that one of the world’s most renowned and “high-end” hotel companies would decide to offer its guests fast food?  Not fast food like McDonald’s, Burger King, KFC, or Taco Bell, but “fast”...

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Taking a Stand

Greetings.  Today would have been Rosa Parks’ 100th birthday and it offers an opportunity to think about not only her courage in the face of bigotry and narrow-mindedness, but the keys to  creating a world in which we value the contributions of everyone. In...

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Changing the Equation

Greetings.  A fascinating article by Chico Harlan in Sunday’s Washington Post reports on a startling discovery…that school children in Japan actually love school lunches and their parents routinely ask schools to share their recipes.  But what makes the...

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On Inauguration Day

Greetings.  Today marks the 57th inauguration of a United States President.  It also provides an opportunity to think about the history and promise of our country, and the challenges we face living up to our ideals in a way more complicated world than our forefathers...

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The Sound of Genius

Greetings.  It’s not often that we have the chance to hear someone considered to be the very best at what they do.  Someone who has, through years of dedication, practice, skill, and passion developed their craft to the highest level imaginable. So when a small...

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To a Year of Innovation and Strangers

Greetings.  The start of each new year is a great time to stretch all of our thinking about a world of new possibilities.  A time to imagine new initiatives and offerings that will deliver even greater value to the customers, employees, and shareholders we have the...

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The Importance of Different

Greetings.  There are not a lot of advantages to living in a place with plenty of traffic, especially when it can take two hours to drive twenty miles during rush hour.  But there are definitely a few.  One is the chance to listen to a book on tape or a favorite...

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Remembering 2012

Greetings.  As 2012 winds down, it’s fun to look back at a few of the year’s most interesting innovations… While I tend to focus my work and writing on new ideas in the worlds of business and organizations, I would be remiss if I didn’t begin...

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Time For Change

Greetings.  It is hard to write this week or to find words or a business topic that matter in the face of the unbearable tragedy in Newtown, Connecticut.  And even harder to imagine what an entire community of parents, siblings, grandparents, family, friends, and...

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