Greetings. Most of us know something about the Peace Corps and AmeriCorps…organizations that unlock the talents of people across a wide range of disciplines to work in service to low-income communities in developing countries and here in the United States. At...
Greetings. Last Friday, the brilliant Jonathan Winters died at the age of 87. One of the most remarkable comedians of his era, Winters had an uncanny ability to improvise, innovate, and find humor in almost anything around him. Often by creating new voices and often...
Greetings. While many of us were enjoying college basketball’s Final Four championship, the readers at Consumerist were holding their own “final four” of sorts to determine the worst company in America. And for the second year in a row, the winner is...
Greetings. Here’s an interesting idea from the worlds of municipal government, politics, and popular culture that should challenge us to think in new ways about our own companies and workplaces… The City of Takoma, Maryland (a suburb of Washington, D.C.,...
Greetings. This week while I was working with a customer in Louisville (pronounced “Loo-ville” by many of the locals), Kentucky, I had the opportunity to visit the Muhammed Ali Center which opened in 2005. The Center is dedicated to exploring the life...
Greetings. Dan Pink’s latest book–“To Sell is Human“–provides a fresh and intriguing look at the business of selling. And it thoughtfully suggests that just about every one of us is a salesperson, whether we think about ourselves that...
Greetings and quick apologies for not writing a blog post this week. I’m right in the middle of making final revisions to the manuscript for my upcoming book titled “The Necessity of Strangers” and trying to remain as focused as possible. But I...
Greetings. On a walk through downtown Chicago yesterday afternoon I happened upon a building that was originally built for the London Guarantee Accident Company in 1923. It’s kind of an odd name if you take it literally…an insurance company that could...
Greetings. It’s a new week and a chance to unlock greater innovation in yourself and your organization. And it might also be a good time to gain insight from a group of people who are constantly trying to be creative…and funny. Yes, standup comedians....
Greetings. Just a quick note to let you know that this blog has a brand new look, a brand new address, and a continuing commitment to bring you a fresh perspective on the real keys to innovation, unlocking genius, and delivering remarkable experiences to customers...
Looking for a great idea or a burst of inspiration? If so, you can subscribe to our slightly irregular newsletter. It's fun, habit-forming, and we promise to never share your name or email with anyone else on the planet.
