by Alan | Jan 31, 2010 | Big Ideas, Compelling Value, Engaging Employees, Unlocking Genius
Greetings. It's a brand new week and a perfect time to think about the magic of collaboration. And not just getting along as colleagues and team members, but working together to learn, innovate, and deliver far more compelling value to the customers...
by Alan | Jan 28, 2010 | Big Ideas, Books, Engaging Employees, Unlocking Genius
Greetings. Looking for something to read this weekend? If so, you might want to check out Dan Pink's new book called Drive: The Surprising Truth About What Motivates Us. In it, he distills some fascinating research on motivation and offers...
by Alan | Jan 27, 2010 | Big Ideas, Compelling Value, Marketing and Sales
Greetings. Have you ever "inherited" furniture from relatives? Old furniture. Not classically styled or highly-valued antiques from a time when French royalty were all the rage. Just old furniture from a time and place when...
by Alan | Jan 25, 2010 | Big Ideas, Compelling Value, Customer Experience, Marketing and Sales, Unlocking Genius
Greetings. We all know that tough economic times require companies to do a better job of engaging their customers in order to win more of their business. By staying in touch, being helpful, making life easier, delivering more knowledge and insight,...
by Alan | Jan 24, 2010 | Big Ideas, Marketing and Sales, Unlocking Genius
Greetings. Sometimes people need a bit of help to discover the real genius inside them. An outstretched hand, a caring smile, a willingness to listen to a story that is hard to tell, a bit of insight or learning in a few missing essentials, the welcome...
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