by Alan | Dec 17, 2009 | Big Ideas, Books, Just for Fun
Greetings. When it comes to the pecking order of species large and small, we humans like to think that we're pretty hot stuff. The Top Dogs, the Big Kahunas, the real Kings of the Jungle, the most civilized and important creatures on earth. And why...
by Alan | Dec 16, 2009 | Big Ideas, Unlocking Genius
Greetings. In a few days we'll know if 15,000 delegates to the "U.N. Conference on Climate Change" have figured out a way to work together to reduce greenhouse gas emissions. You know, those pesky little "by-products" of our over...
by Alan | Dec 14, 2009 | Big Ideas, Customer Experience, Unlocking Genius
Greetings. Many of us are now settling into winter and the cold weather, snow, and challenges that it brings. There will be driveways to shovel, slush to navigate, car batteries to jumpstart or replace due to the freezing cold, and furnaces that are...
by Alan | Dec 13, 2009 | Big Ideas, Compelling Value, Customer Experience, Engaging Employees, Marketing and Sales, Unlocking Genius
Greetings. I spend a lot of time crawling along in traffic. It's just a fact of life in places like Washington where there are too many people driving by themselves, finite road capacity, and an imperfect fit between public transportation and all the...
by Alan | Dec 10, 2009 | Big Ideas, Unlocking Genius
Greetings. Last night I had the pleasure of attending the Winter Concert at Sligo Middle School in Silver Spring, Maryland. In an auditorium packed with adoring fans (a.k.a., moms, dads, brothers, sisters, grandparents and neighbors), several hundred...
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