by Alan | Feb 20, 2017 | Big Ideas, Books, Compelling Value, Customer Experience
Greetings. Last Thursday I had the pleasure of giving a relatively short presentation on innovation, curiosity, and the importance of strangers for the Small Business Network here in Maryland. The audience was an interesting and quite diverse group of business owners...
by Alan | Jan 18, 2017 | Big Ideas, Compelling Value, Customer Experience, Engaging Employees
Greetings. While it is hard to believe that 2017 is already here, the start of the New Year provides a great opportunity to reconnect and thank you for being part of the life of our company in 2016. It also seems, in these less than certain times, like the perfect...
by Alan | Apr 29, 2015 | Big Ideas, Compelling Value, Customer Experience, Just for Fun
Greetings. Giant thanks to my dear friend (and wonderful consultant) Becky Ripley for letting me know about a remarkable innovation that might be a sign that the future, or the end of civilization as we know it, has arrived. All with the simple touch of a finger. Yes,...
by Alan | Mar 30, 2015 | Big Ideas, Compelling Value, Customer Experience, Unlocking Genius
Greetings. Most of us have a slightly skewed image of drones. Until recently we thought of them primarily as remarkable and lethal weapons of warfare…sleek, stealth, and precise unpersoned aircraft that could be launched from literally anywhere with the touch of...
by Alan | Mar 1, 2015 | Are We Idiots?, Big Ideas, Compelling Value, Customer Experience, Unlocking Genius
Greetings. Many of us were either shocked or amused a few days ago when Oklahoma Senator James Inhofe brought a snowball to the floor of the United States Senate, threw it to a colleague, and offered this simple act as proof that climate change was a myth. How else...
by Alan | Sep 30, 2014 | Are We Idiots?, Big Ideas, Compelling Value, Customer Experience, Just for Fun, Unlocking Genius
Greetings. On a recent visit to a veterinarian’s office a bright red brochure caught my eye. A brochure that promised to solve one of the most important challenges of dog ownership…keeping Fido’s, or in our case Vincent’s, teeth as clean and...
Recent Comments