Customer Experience

The Power of Being Different

Alan Gregerman / September 1, 2025

There are not a lot of advantages to living in a place with plenty of traffic, especially when it can

Alan Gregerman / February 20, 2017

Greetings. Last Thursday I had the pleasure of giving a relatively short presentation on innovation, curiosity, and the importance of

Alan Gregerman / January 18, 2017

Greetings. While it is hard to believe that 2017 is already here, the start of the New Year provides a

Alan Gregerman / April 29, 2015

Greetings. Giant thanks to my dear friend (and wonderful consultant) Becky Ripley for letting me know about a remarkable innovation

Alan Gregerman / March 30, 2015

Greetings. Most of us have a slightly skewed image of drones. Until recently we thought of them primarily as remarkable and

Alan Gregerman / March 1, 2015

Greetings. Many of us were either shocked or amused a few days ago when Oklahoma Senator James Inhofe brought a

Alan Gregerman / September 30, 2014

Greetings. On a recent visit to a veterinarian’s office a bright red brochure caught my eye. A brochure that promised to

Alan Gregerman / September 18, 2014

Greetings. Apple is in the news again with two new iPhones and the long-awaited Apple Watch. In today’s world, “long-awaited”

Greetings. As many of you know, I spend a lot of time giving presentations and leading seminars on innovation, creativity, and

Alan Gregerman / April 27, 2014

Greetings. We all know that technology has the power to change everything…which makes it important for all of us, no