by Alan | Mar 30, 2011 | Big Ideas, Compelling Value, Customer Experience, Engaging Employees
Greetings. I have to admit that I'm a big fan of the Container Store. It might be because I love the thought of being organized. It's the practice of being better organized that I have challenges with. But seriously, I love all of...
by Alan | Mar 28, 2011 | Big Ideas, Unlocking Genius
Greetings. After 11 days in India and 26 hours traveling home I've just returned filled with new insights, new perspectives, and a million images of a remarkable journey. I've also returned with many new friends from the companies, schools,...
by Alan | Mar 23, 2011 | Big Ideas, Compelling Value, Customer Experience, Just for Fun, Unlocking Genius
Greetings. The four-hour drive back to Faizabad from Varanasi is a fascinating journey through the Northern Indian countryside and a wide variety of cities and towns that are filled with energy, commerce, unusual traffic, countless railroad crossings, and...
by Alan | Mar 21, 2011 | Big Ideas, Just for Fun, Unlocking Genius
Greetings. During the past week in India I've seen a million pictures worth taking and been stirred to think about many things in new ways. That's one of the joys of traveling to a place that is very different from home. And while I'll...
by Alan | Mar 18, 2011 | Customer Experience, Unlocking Genius
Greetings. After a bit of sightseeing in Delhi, I headed to the airport and took a 40-minute flight to Lucknow on Kingfisher Airlines. One of several low-cost airlines operating in India, the whole experience–other than the process of going through...
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