by Alan | Feb 27, 2011 | Big Ideas, Books, Compelling Value, Marketing and Sales
Greetings. We all know that presentations are an important part of business and success. And we also know that they can become experiences dreaded by both the presenter and the audience. Presenters dread the challenge of creating a valuable...
by Alan | Feb 22, 2011 | Big Ideas, Compelling Value, Customer Experience, Just for Fun, Unlocking Genius
Greetings. As one of this year's New Year's resolutions I vowed to eat more green leafy vegetables. Lettuce, kale, collard greens, spinach, arugula, mustard greens, turnip greens, watercress, cabbage, Chinese broccoli, bok choy, chard,...
by Alan | Feb 16, 2011 | Big Ideas, Books, Compelling Value, Customer Experience, Marketing and Sales
Greetings. Like most people I know who spent time in Ann Arbor, Michigan, in the 1970’s, I have a very close connection with Borders—the company that once reinvented the world of bookstores. Started as a used book shop in 1971 by a pair of brothers, the...
by Alan | Feb 14, 2011 | Big Ideas, Compelling Value, Engaging Employees, Just for Fun, Unlocking Genius
Greetings. It’s Valentine’s Day here in the U.S. and the one date on the calendar when many of us make a special point of thinking about the power of love, caring, passion, romance, and matters of the heart. A day for thoughtful and sappy cards,...
by Alan | Feb 10, 2011 | Big Ideas, Customer Experience, Engaging Employees, Marketing and Sales
Greetings. We all know that great leadership is essential to the success of any company or organization. Skilled leaders set the tone, drive vision and strategy, build strong teams, engage and inspire employees at all levels, instill confidence in...
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