by Alan | Apr 18, 2010 | Big Ideas, Compelling Value, Unlocking Genius
Greetings. I take a lot of kidding from our children for being a "Dr." Or, more specifically, a "Doctor of Philosophy." It's a degree that does little to enhance my ability to heal the sick unless their malady is...
by Alan | Apr 14, 2010 | Books, Engaging Employees, Just for Fun, Marketing and Sales, Unlocking Genius
Greetings. I'm often asked to suggest the best things to read for teams that are eager to spark innovation but too busy to make it through a book. And there are lots of great choices including a short book, a really fun book, a few chapters of a...
by Alan | Apr 11, 2010 | Big Ideas, Compelling Value, Customer Experience, Marketing and Sales, Unlocking Genius
Greetings. Even the best product companies understand that the quality of their customer experience is as important as the quality of their "stuff." Sure it helps to have the best technology, the most effective solution, or the easiest product...
by Alan | Apr 6, 2010 | Big Ideas, Books, Compelling Value, Marketing and Sales, Unlocking Genius
Greetings. If you're like most companies in today's challenging economy, you know how hard it is to win a competitive bid. More and more competitors seem to be going after the same business and seemingly offering more, charging less, and trying...
by Alan | Apr 4, 2010 | Big Ideas, Compelling Value, Just for Fun
Greetings. We've just returned from spending four days on Chincoteague Island. It's one of our favorite getaways on the eastern shore of the Chesapeake Bay and a place rich with history. It's also a place made famous by the classic children...
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